NarrativeDx

NarrativeDx

Digital Health Miami 2018

NarrativeDx collects patient feedback and satisfaction data from internal sources, discharge surveys, HCAHPS surveys, social media channels, and physician review websites. The software identifies challenges facing healthcare delivery providers based on patient’s feedback. In addition to using hospital-provided and external data sources, NarrativeDx’s Adaptive Rounding Tool will create surveys to address the specific “problem areas” identified by the machine-learning platform.