Senior Principal Industry & Value Advisor at SAP
Startupbootcamp FinTech Singapore Mentor
Executive director, with a successful track record in defining strategies and realizing business transformations in the areas of marketing, sales and customer service. Author of the book u201c5 Steps to Customer Centricityu201d, on how enterprises can transform themselves to put the customer at the heart of everything they do. Facilitator of innovation workshops. Design Thinker. Voted CRM Director of the Year in Asia Pacific 2011 by APCSC in Hong Kong. Trilingual (English, German and Dutch), Master of Science degree in Systems Engineering and Permanent Resident in Singapore.