Financial Services Professional at IncValue Advisors Pvt Ltd
Startupbootcamp FinTech Mumbai Mentor
Kalpana is a well qualified and result oriented Banking Professional with about 25 years of successful experience in positions of increasing responsibility and duties. Kalpana started her Citibank career in the Credit Card business. During her illustrious career with Citibank, Kalpana has held several senior level positions involving P&L accountability across consumer businesses.
During her stint with Citibank, she has been involved with and credited for many firsts – setting up of an outsourced vendor for data processing for the Credit cards business, setting up of Contact Point Verification Process (CPV), launch of Card on Phone (issuance of second / supplementary card on phone), analytics based marketing programs including use of predictive response models to name a few. She was also heading the Women’s Banking segment and was the head of the Micro Finance lending business for Citibank in India.
Kalpana brings with her, experience and expertise in identifying & building new business models & opportunities, managing people, driving strategy & execution, providing business support in key functional areas such as financial control & planning and human capital management and evaluating & managing external partners & service providers. She has an excellent understanding of the Indian financial services sector with focus on the consumer businesses such as consumer finance, micro lending & unsecured credit including credit cards.
Kalpana has done her graduation in Commerce and post graduation completed her Chartered Accountant course in 1987. She is a Fellow member of the Institute of Chartered Accountants of India. Currently she is on the board of Asirvad Microfinance Pvt Ltd, Five Star Business Credits Ltd, Sharekhan Ltd, Sharekhan Financial Services Ltd, Indian school Finance Company Pvt Ltd and AU Housing Finance Ltd and a Board Trustee of FWWB, Ahmedabad.