Non-Exec Director/Independent Consultant/Mentor
Startupbootcamp InsurTech London Mentor
I am a battle-hardened Instech warrior with over thirty years of front-line experience in the UK and South East Asia. After many years of frustration with what has traditionally been a laggard industry, I am becoming increasingly excited about the recent technological awakening in insurance. It’s up to thought leaders like us to make sure they really exploit what’s on offer, rather than just paying lip service to it.
I’ve worked with many insurance companies and brokers over the years, helping them improve business performance through the use of technology. In the early days we did this through streamlining administration processes and simple EDI messaging applications. Then onto more complex challenges like maximising speed to market, real-time and context based pricing, multi-channel distribution, and fraud prevention and detection. I have long been a champion of Telematics in the motor insurance space and am encouraged with progress to date but there is plenty of mileage still to cover.
More recently I have been challenging the industry model which is ripe for change with technology as the vehicle. The UK motor insurance sector is dysfunctional and the personal lines sector in general has a poor, and worsening, relationship with its customers that no industry can sustain.
I have deep knowledge of the UK insurance industry, having spent 14 years in the London Market with EPG, Rebus and Xchanging/Xuber, and 11 years in UK Commercial and Personal lines with SSP. In between times I also spent 3 years in Malaysia working with insurers in Hong Kong, Singapore, Malaysia, Thailand, the Philippines and Indonesia.
Having had MD/CEO as well as Sales Director and COO roles I am an all-rounder with a technical background so can advise on a variety of areas from solution shaping and business case building, through to sales and go to market strategies. My work in the corporate world is done but I still want to help modernise this quaint old industry that I love.