Executive - Customer Experience at EnergyAustralia
Startupbootcamp Energy Australia Mentor
Twenty three years’ experience in Telecommunications, Media & Utilities; leading large 8 digit operations, program delivery, corporate strategy, innovation, and a proven fiscal and change leader in e2e financial and customer service processes. A voice for the customer, David is known for his significant depth of knowledge and understanding of customer service, financial and billing processes, revenue assurance and related policy. His leadership style is recognized as a collaborator, demonstrated in his ability to canvas support and momentum from vision, strategy and through to delivery across his team, senior executives and across the whole business. A people and results driven leader, regularly stepping outside functional silo’s to innovate, get in the middle of a problem to solve or delivering companywide mission critical objectives.