Account Angel at Gruvi

Account Angel at Gruvi

29-May-2013 by Startupbootcamp

Gruvi

Gruvi is a small team that market big movies. We harness social media to drive audiences to films on behalf of major film distributors. Our clients HQs are in LA and we engage there and with regional teams across the globe. Our product is a simple application that links marketing spend to ticket sales. You can see a current example here. Business is booming, and we are looking to strengthen our account handling skills.

Our team is diverse based in East Coast US, England, Denmark, Germany & Latvia. Our working language is English.

Job description

You will live and breath customer service, happy clients are your responsibility. You will be the face of the Gruvi team. The Account Supervisor communicates directly with the Client and also with external vendors as well as with other teams at Gruvi to coordinate all activities involved when designing, building and launching the Gruvi Player for different films.

Responsibilities include

  • Lots of emailing 🙂
  • Client support
  • Coordinate the purchase and configuration of domain names
  • Contact vendors to request service: design agencies and movie showtimes data provider
  • Coordinate the player design approval process
  • Export images using Photoshop
  • Populate CMS

Requirements

  • Comfortable with working remotely and independently
  • You will work from home
  • Available during EST working hours
  • Team player
  • Great communication skills, verbal and written
  • Must be able to multitask and work in a fast paced environment
  • Must be organized and pay attention to detail
  • Familiar with Facebook and other social media
  • Advanced knowledge of Photoshop
  • Some experience with Content Management Systems
  • Must love movies 🙂

Ideal Experience

  • Will have worked in a similar role
  • Will be familiar with working with large multinational media companies
  • Can handle multiple demands simultaneously

What Gruvi offers

  • This is a self employed role
  • £100 -170 per day depending on experience